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Customer reviews

What our clients say.

Want a better idea of how our service works for you? See what our clients say. These are real reviews from expats, families and businesses who trust Expat Insurance for clear advice, reliable support and protection that delivers.

5

Based on 18 reviews

“I have only good things to say about Expat Insurance. Insurance is the one thing I buy hoping to never use, but, a Pit Bull experience in Thailand made me thankful of the good policy I bought from Expat Insurance. Hospital costs and new flights were 100% covered but most useful was the ongoing help I received from my agent, Carl. Thank you!”
BBrian11 Nov 2025
“I have always found Expat Insurance Brokers to be very responsive and also to work in the interests of their client. They have proposed changes of provider and been creative in dealing with problems.”
SSteve18 Oct 2025
“Andrew always answers my queries with detailed explanations and clarity. He has looked after my insurance needs for over 20 years and I am totally happy with his excellent service.”
BBelinda14 Oct 2025
“Marc was very patient with my questions and offered a good selection of affordable health insurance choices. Great service.”
WHWen Hong14 Oct 2025
“Been getting insurance through this firm for a few years now. Always reliable and not hard sell either. The coverage on the helper insurance I got through them is excellent, for example.”
JJonathan12 Oct 2025
“Marc was extremely knowledgeable and has been very helpful throughout the process of choosing and then renewing my insurance.”
BBen11 Oct 2025
“I have been using Expat Insurance services for a couple of years for home, life, car insurance and I am very happy with them. The team is very efficient and supportive and I know I can count on a quick and detailed reply anytime I have a question.”
PPierre10 Oct 2025
“I have been dealing with Expatriate Insurance Brokers here in HK for many years. Their accurate and thorough consultation has always been exceptional, and gets you the right products for competitive prices. Transparency, precision and speed of execution of the services are outstanding. Highly recommended!”
SStefan10 Oct 2025
“Marc and team have helped me with business and personal insurance for almost 10 years now. Marc is extremely knowledgeable & always available for advice and support. Highly recommend.”
MMichael10 Oct 2025
“Experienced broker and customer focused approach. I highly recommend!”
NNick9 Oct 2025
“I have my annual travel insurance and Hong Kong home insurance from Expat Insurance. Awesome service and easy to deal with unlike most Hong Kong insurance companies. Prices are also way better than what I would be able to get directly.”
JJoonas9 Oct 2025
“We have used Expat Insurance for several years over multiple different products including life, travel, contents and helper insurances. They have always been super attentive and I have always felt that they have listened to our needs and requests, helping us to find the best solution on the market. They are really friendly and have been great to work with! Highly recommend!”
FFaye9 Oct 2025
“Got to say, I have been very impressed with the speed, transparency and competitive pricing from Expat Insurance. Perhaps particularly noteworthy was the high quality of service throughout my dealings with them.”
BBen6 Aug 2025
“Excellent service and very professional, will definitely recommend to my family and friends.”
MMay30 Aug 2017
“Quality service and the advice I was given on policy choices saved me money and got me the policy and insurance coverage that was right for me.”
BCB C23 Jul 2016
“Excellent, excellent, excellent. 5 stars to Expat Insurance Hong Kong. My husband and I bought medical insurance top-up plans to work in tandem with our employer scheme. We took out a similar plan with two different insurers and made significant savings on options we had looked at online. Plus, we also got dental coverage! Their practice of face-to-face meetings helped immensely, and it is much nicer to meet with friendly, professional, experienced staff than to do it all online at a greater cost!”
LLinda17 Jul 2016

Reviews are shown as written by the clients, with typos fixed.

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